Building scalable enterprise software using Java, Spring Boot, Distributed Systems and AI-powered Salesforce products.
I'm a software engineer with over eight years of experience building enterprise-scale cloud applications and distributed systems.
Currently, I work as a Member of Technical Staff at Salesforce, contributing to Service Cloud products including IT Service Management (ITSM), Governance, Risk & Compliance (GRC), and Agentic AI-powered workflows.
Previously, I worked at ServiceNow, building cloud automation infrastructure using Kafka, RabbitMQ, ELK, OSGI, and Python.
Building enterprise-scale Service Cloud products including ITSM, GRC, Email-to-Incident, Risk Heatmaps, Agentic AI, deployment tooling, accessibility, localization, architecture design and reusable UI frameworks.
Worked on cloud automation platforms, RabbitMQ, Kafka, ELK, OSGI and Python deployment tooling.
Developed Spring Boot microservices, Angular applications, NodeJS rule engine and monitoring dashboards.
Built enterprise GRC capabilities from scratch, including Risk Controls Mapping, Risk Heatmaps, reusable UI components and deployment automation.
Delivered Email-to-Incident, Incident Management, setup experiences and AI-powered workflows.
Distributed messaging platform built with Kafka, RabbitMQ and OSGI.